Entries by spencer-pi

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Yelp Reviews Private Investigator

The consumer review site Yelp has now somehow “filtered” three additional 5-star reviews of my business, bringing the total to five. I used to be a Yelp advertiser and since I stopped paying them, they have essentially removed five legitimate reviews while letting two negative reviews remain. For the record, I turned down the people […]

Are We A Match?

I have always tried to explain how  I work in hopes that I clear up misconceptions about what I do as a private investigator. In many ways a private investigator is like a building contractor or many professional trades-people. I have regular clients, specialties and skill sets. When I am busy with regular clients, mostly […]

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When Surveillance Begins At The Airport

When the person we are about to follow flies into town our margin for error flies out the window. If we don’t know where they will be staying–which is most of the time– getting on them after they land is our only opportunity. The stakes are high. A client has paid his or her retainer […]

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The Cult of (PI) Personality

I just returned from Monterey from a panel of private investigators at the Left Coast Crime conference, a shindig for mystery and crime writers. I rubbed elbows with accomplished writers. It was intimidating and inspiring. I think often about aspects of my job, pondering common traits among peers. I wandered the hospitality suite looking at […]

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Locate, Locate, Locate

I break my “locates” into three categories: Normals, Marginals and Hard Cases. Like many investigations, a locate assignment or finding someone is a function of time and money. I do most of these locates for law offices, finding defendants and witnesses for service of process, but sometimes I do them for family members. ( I […]

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Yelp “Filters” Some of Our 5-Star Reviews

I have always thought that the Yelp “model” works more or less for high volume businesses such as restaurants where over time fairness and averages reflect consumer experience. Where Yelp tends to fail is with service businesses such as ours. Keep in mind that for employing private investigators, not a lot of consumers want to […]